Return Policy
At Stormie Jane Boutique, we take pride in offering unique and homemade car air fresheners that are sure to enhance your driving experience. We understand that sometimes issues may arise with your order, and we are here to assist you. Please take a moment to familiarize yourself with our refund policy.
No Refunds: As our items are homemade with love and care, we do not offer refunds on any purchases. We believe in the quality of our products and stand behind their craftsmanship. However, we want to ensure your satisfaction, so if you encounter any issues with your order, please reach out to us within 24 hours of delivery.
Contact Us: If you have any concerns or questions about your order, please email us at support@stormiejaneboutique.com within 24 hours of receiving your car air fresheners. Our dedicated customer support team will be happy to assist you and find a solution to any issues you may have encountered.
Providing Information: When contacting us, please provide your order number, a detailed description of the issue, and any relevant photographs if applicable. This will help us understand the problem better and enable us to provide you with the best possible assistance.
Timely Communication: We kindly request that you reach out to us within 24 hours of delivery to report any issues. This allows us to promptly address your concerns and work towards a resolution. Failure to contact us within this timeframe may limit our ability to assist you.
Our Commitment: While we do not offer refunds, we are committed to ensuring your satisfaction with our homemade car air fresheners. We value your feedback and will do our best to resolve any issues that may arise. Your happiness is our top priority, and we appreciate your understanding of our refund policy.
Thank you for choosing Stormie Jane Boutique for your car air freshener needs. We appreciate your support and look forward to serving you with our unique and delightful fragrance experiences.